The Herbalife Satisfaction Guarantee
Herbalife guarantees the quality of any product which carries the Herbalife name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use.
We are confident that you will find our products satisfactory in every way. If you are not completely satisfied with any Herbalife product for any reason at all, you may request a refund within 30 days from the date you received the product.
Simply return the unused portion of the product, or the original product labels, or the empty product containers, along with a copy of the original order confirmation e-mail, to us. (Courier / delivery charges are for your own expense.)
We will offer you a full credit toward the purchase of other Herbalife products, or a full refund of the purchase price.
The refund does not include the original order’s courier / delivery charges from us to you.